Diagnosis and repair workflow
Trouble diagnosis flow chart
Trouble diagnosis procedure
Interview with customer
Interview with the customer is important to detect the root cause of can communication system errors and to understand vehicle condition and symptoms for proper trouble diagnosis.
Points in interview
Notes for checking error symptoms:
Example: Circuit between ECM and the combination meter is judged normal if the customer indicates tachometer functions normally.
Inspection of vehicle condition
Check whether the symptom is reproduced or not.
Note:
Do not turn the ignition switch off or disconnect the battery cable while reproducing the error. The error may temporarily correct itself, making it difficult to determine the root cause.
Check of can system type (how to use can system type specification chart)
Determine can system type based on vehicle equipment.
Note:
CAN System Type Specification Chart (Style A)
Note:
Can system type is easily checked with the vehicle equipment identification information shown in the chart.
Can system type specification chart (style b)
Note:
Can system type is easily checked with the vehicle equipment identification information shown in the chart.
Create interview sheet
Fill out the symptom described by the customer, vehicle condition, and can system type on the interview sheet.
Interview sheet (example)
Detect the root cause
Can diagnosis function of consult detects the root cause.
Driver side door mirror defogger
Description
Heats the heating wire with the power supply from the rear window defogger
relay to prevent the door mirror
from fogging up.
Component Function Check
Check that heating wire of door mirror defogger lh is heated when turning the
rear window defogger switch
on.
Is the inspect ...
Automatic door locks
All doors lock automatically when the vehicle
speed reaches 15 MPH (24 km/h).
All doors unlock automatically when the ignition
is placed in the OFF position (models
with Intelligent Key system) or when the key
is removed from the ignition switch (models
without Intelligent Key system) ...
Basic inspection
Diagnosis and repair work flow
Work flow
OVERALL SEQUENCE
DETAILED FLOW
1.GET INFORMATION FOR SYMPTOM
Get detailed information from the customer about the symptom (the
condition and the environment when
the incident/malfunction occurs).
Check operation condition of the function th ...